Product Designer @ CHESS HealthCHESS Healthchess.healthDigital health company building recovery-support apps for people in addiction treatment and their care teams.Product Designer
Graduate Student @ University of Maryland-College ParkUniversity of Maryland, College Parkischool.umd.edu/hcimMaster of Science in Human-Computer Interaction (HCIM) at UMD’s College of Information.Graduate Student · HCI Masters
Product Designer @ AccentureAccentureaccenture.comGlobal professional services company working across consulting, technology and operations.S2S Business Analyst : Accessibility Product Designer, IntuitIntuitintuit.comFinancial software company behind TurboTax, QuickBooks and Credit Karma.Accessibility Product Designer, & Fidelity InvestmentsFidelity Investmentsfidelity.comFinancial services company for investing, retirement and wealth management.Inclusive UX Design Researcher
My past experiences, I've dabbled in unique projects such as: keyboard accessibility standards, inclusive design methodologies, and user research focused on underserved populations.
These experiences has shaped my perspective on how digital independence directly impacts personal well-being. This further fuels my passion for exploring specific user profiles and understanding their underlying challenges.
I believe that understanding without transactional expectations is essential to creating truly inclusive design solutions. This philosophy drives my commitment to solving complex design problems that is meaningful for the users while also accomplishing business requirements.
The Connections onboarding redesign addressed critical user retention where 80% of new users abandoned the sobriety support app after first login. The goal was to guide patients from registration to an active community through interactive walkthroughs and as well as add the app’s first motion designs along with implementing a new visual design language
A budgeting prototype for autistic adults, designed from published accessibility and visualization research around three study tasks: checking money left, spotting what is close to its limit, and handling a surprise bill.
A web app for long-distance couples to send a heart, a voice note, a doodle or one daily answer, with no read receipts, no streaks and nothing to wait on.
Leave your email and a short note, and I’ll get back to you.
Or write to me directly at coleinniss@gmail.com
